Synergy Medical continues to follow allocation processes on infection prevention products, including masks, hand sanitizer and disinfectants. We are working with all impacted suppliers to obtain product in a timely manner and to understand supply. We remind our customers that the US surgeon general has indicated masks are not effective for protecting the general public from the coronavirus. Please ensure your supply is for healthcare professionals. Please remember all orders for masks, hand sanitizer, disinfectants and other PPE are non-cancellable, non-returnable.
The country is having a gown shortage due to the COVID-19 outbreak and everyone is limited to allocations of supplies. The CDC is working with the manufacturers to decide how the gowns are allocated. The information that they are giving us is that our orders of gowns are estimated to ship between the end of April and June 2020. We apologize for the inconvenience. Thank you for your continued cooperation.